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Pleasant View City Ordinances
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PLEASANT VIEW CITY
REQUEST FOR PROPOSAL
To Prospective Computer Support Service Firms:
Pleasant View City, Utah is requesting proposal for the retaining of a Computer Support Service firm to provide maintenance, updates, repair, installation and training of computer hardware and software.
PLEASANT VIEW CITY OVERVIEW
Pleasant View City, which was incorporated in 1851, has approximately 7,000 residents. The City provides public safety, community development, utility, parks, administration, streets, water and sewer services. The City is governed by the City Council consisting of five members elected at large and an elected Mayor.
ABOUT THE COMPUTER NETWORK SYSTEM
Pleasant View City has a citywide local area network (LAN) made up of approximately 17 workstations using Windows XP and Windows Vista operating systems, and 16 laptops for the police department.
The network consists of 1 general purpose server using Windows Server 2000, and 1 server dedicated to E-mail, a backup drive system with removable hard drives, as well as required routers, switches and concentrators.
The City interfaces to the internet with it’s own fully qualified domain, uses Relianet for their Internet Service Provider (ISP), EZ Net Tools as the website host but maintains it’s own website internally. The primary general purpose applications are Microsoft Office 2003 including Word, Excel, PowerPoint, Adobe Acrobat and Symantec Corporate Edition Antivirus software. The E-mail client currently used is Groupwise. The system allows for secure web access E-mail. (Please see the attached hardware list which includes model numbers).
The police department maintains a T-1 line that’s connected to the County Dispatch Services, a mobile connection with South Ogden City for their laptops, as well as a wireless connection with the Pleasant View City offices for their laptops.
Interested parties should demonstrate experience with networks of this complexity and if possible provide references from other clients which support such experience.
Pleasant View City would like a system that is fluid in such a manner that all systems operate in an efficient manner with all software, internet, email, and hardware consistently operating at a speed which does not hinder the daily activities of the staff, City Council, Mayor, etc.
PROPOSALS
**All proposals are due to Pleasant View City no later than June 2, 2008 at 4:00 P.M.
Pleasant View City reserves the right to reject any and all proposals, and has the right, in its sole discretion, to accept the proposal it considers most favorable to the City’s interest and the right to waive minor irregularities in procedure.
Due to the sensitive nature of data files on the City’s computer system, a complete background check may be done on any individuals who would have access to the city computers.
CONTRACTING PARTIES
In a sealed envelope, three copies of response to this request for proposal should be delivered or mailed to:
Pleasant View City
Computer Network RFP
520 W. Elberta Drive
Pleasant View, UT 84414
Responses will be accepted until 4:00 P.M. (MST) on June 2, 2008. No late proposals will be considered. Receipt is made when delivered to the above address either in person or via mail. Postmark does not constitute receipt. Fax responses will not be accepted.
SELECTION CRITERIA
Evaluation consideration will include the following:
1. The ability to understand Pleasant View City’s needs.
2. Qualifications of staff assigned to provide computer services.
3. Prior experience of the firm.
4. Cost, although a significant factor, may not be the dominant factor. Cost is particularly important when all of the other evaluation criteria are relatively equal.
5. Experience working with complex multi-use networks.
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